How to Protect Your Proprietary Information

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Proprietary information makes your business special, whether you’re a tech startup with a smart algorithm or a food manufacturer with a secret sauce. Regardless of industry, business gains a competitive advantage from distinct practices or unique data. The last thing you want is someone with ill intent getting their hands on your differentiators. Here’s how to protect your proprietary information.

We all know cybercriminals are trying to gain unauthorized access to your computers. Most attention is on hackers stealing personal data, or malware attacks that render computers useless unless a ransom is paid. Other prime reasons bad actors seek out technology vulnerabilities are for corporate espionage or to make a buck selling your proprietary information to the highest bidder.

Trade secrets, business strategies, or product designs could all be at risk. The very future of your business could be at stake if you don’t control and protect your proprietary data. These strategies can help.

#1 Limit Access on a Need-to-Know Basis

It sounds very cloak and dagger: “you don’t have clearance for that.” Still, limiting access based on roles builds a stronger perimeter around proprietary data.

The front receptionist doesn’t need the same level of access to technology or data as the founder. Keep accountants and product development team members on their own systems, too.

This cuts the risk of inadvertent exposure or insider threat, plus, it contains possible damage. If one person’s access credentials are compromised, a hacker will only get so far.

#2 Educate and Audit

Check your control over proprietary data, and regularly audit what critical information you have and who has access to that data.

Also, vet employees to prevent bad actors from getting inside your security perimeter. Ongoing education can also help, as it will keep best practices top of mind with your employees.

#3 Limit Personal Device Usage

Many employees have powerful computers they can’t live without, or they may prefer to use their smartphones, laptops, or tablets. If you’re going to allow Bring Your Own Device (BYOD), you need to establish strict guidelines.

The business should:

  • ask employees to register any personal devices used for work;
  • segregate personal devices from the business network;
  • install remote monitoring to allow you to audit device access and ensure best practices;
  • require up-to-date software and vulnerability patching;
  • create a separate, encrypted drive on those personal devices for work data.

Also, ban the installation of hardware or software on office computers without involving IT. This can avoid someone downloading and installing a program that provides third-party access. The employee or department didn’t mean to cause a security breach, but you want to be safe.

#4 Protect Multifunction Devices, Too

Even with businesses doing more in the cloud, we still use printers, scanners, and copiers. Any of these could have internal storage that stores the data your users send to them. These devices are also attached to your network, and you may never have even changed the default password from the manufacturer.

Shore up security. Give these devices their own network separate from the main system.

#5 Destroy Any Hardware Properly

When you upgrade to new hardware, what do you do with the old technology? In many instances, it will sit unattended in a closet somewhere, or get boxed up and sent to an auctioneer without first clearing the hard drive. Work with a certified data destruction company. They can wipe your technology clean before resale or destroy them effectively.

Plus, keep in mind that paper remains a threat, too. Your employees need to be aware that a messy desk can mean documents go missing or get mixed up, and it is that much easier for a visitor to see and take an important document.

The ways to handle your proprietary information will evolve. Control and protection are key. Our IT experts can help you keep up with the threats and cut your risks. Contact us today at (515)422-1995 about securing your business’s lifeblood information.

5 Tips to Protect Your Laptop from Physical Damage

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A laptop can hold your life. If you’re working from home, it’s essential to your income. For students, it’s where you keep all your notes and essays. Plus, there are personal photos and videos. And you sometimes use it to stream your TV shows, or to video chat with friends and family. You may even make music, create art, or be writing the next bestselling novel on your laptop. So, you want to keep it in great shape. Here are five tips to protect your laptop.

#1 Don’t drop it

Or throw it, or stand on it, or expect it to withstand any serious impact. OK, that’s pretty obvious. You also don’t want to use your laptop in the bathtub or at the pool. Even a simple water spill on a laptop can damage the circuitry. If you do get your laptop wet, immediately turn it off and unplug everything attached to it.

#2 Open carefully

Laptops are getting thinner in every iteration. Some now even have foldable screens. The thinner and more flexible screen may look sleek and cool, but it’s also less rigid, which makes it more prone to damage. Especially on lower-cost laptops, the screen can flex if you open the computer up from just one side.

Yet, many of us hold a laptop in one hand and open the lid with the other. This can cause the screen to twist. Use both hands to open the laptop. Or get into the habit of opening your laptop from the center to avoid flex.

#3 Don’t bedazzle your keyboard or screen

Alright, maybe you weren’t planning on putting faux rhinestones on the screen or keyboard. Still, reconsider any decorations you have thought of adding. Even a keyboard protector (to prevent dust or spills from getting into the circuitry) or camera privacy sticker could damage some of the new super-thin laptops. It’s just that there is now so little clearance between the keyboard and the screen.

If you really must have your stickers, put them on the protective sleeve that you get for your laptop.

#4 Disconnect carefully

Your laptop needs a consistent power source. If you damage the power cord connection, you’re done. So, make sure you pull the power cord out straight. Yanking it out sideways could damage the port.

Also be aware of where your power cord is connecting to the wall outlet. If you leave the cord trailing along the floor, someone could trip over it, or it could get caught on a rolling chair. This could not only damage the charging port but even pull the entire laptop onto the floor. That brings us back to #1, don’t drop the laptop!

#5 Keep it cool

No, you don’t have to store it into a refrigerator (please don’t!), but heat isn’t good for your laptop. You’ll want to keep your computer away from external sources of heat.

Again, as the laptops get thinner, they are more vulnerable to internal overheating. Ensure that the laptop’s intake ports are unblocked so that air can flow through and cool the circuitry. You might also blow dust out of the vents using canned air.

Also, avoid placing your laptop on very soft surfaces. A soft, uneven surface is more likely to block the internal fans. This leaves your device unable to regulate its temperature. You could even buy a laptop cooling stand, which provides extra fans to improve air circulation.

The average laptop lifespan will vary between two to five years. Keep your laptop on the longer side of that by taking these tips to heart.

If something does happen to your laptop, give us a call at (515)422-1995. Our IT experts are here to help you find the best laptop for you, upgrade and secure your laptop, or fix your laptop when you need it.

The Value of Virtual Machines for Your Business

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You invest a lot of time researching the best technology for your business. Your Apple computers work well for your needs, plus, the sleek desktops look great in client-visible locations. Yet occasionally, something comes up that you can’t do on an iMac. It doesn’t work on the Mac operating systems (OSs); only on Windows. That’s where a virtual machine can come in handy.

Perhaps you invested in your Mac technology before finding out about this industry-specific software you need to run. You’re not about to buy new computers for every user in your office.

You know that running Windows XP can be more dangerous. After all, there are many more cybercriminals savvy with Microsoft products. The payoff is much bigger for a bad actor who can find a vulnerability in Windows, as there are so many more users.

The answer, then, is to give your users access to a virtual machine. This lets you run that piece of software that only works on Windows, without starting from square one.

What is a virtual machine (VM)? VM software emulates your computer. It allows you to install an operating system, such as Windows 10, on your Mac. The software maps computer processing, memory, storage, and other components to run properly. Then, the virtual OS (or guest OS) acts as if it’s running on a real system. Yet for your purposes, it’s more of an app on your host OS. You open the software, make it full screen, and your computer looks and feels as if it has Windows installed.

One advantage of the virtual machine approach? You need only the software that you use on occasion and the VM software. You don’t have to get more hardware to accommodate that one Windows-centric tool. You can simply click into the software and do what you need to do. Then, when you’re done, you minimize that screen or close the application, and you’re back in Mac world.

Virtual Machines Not Just for Mac Users

Any computer use can also benefit from VM software. Maybe you’ve been a Mac loyalist but want to try Linux? You can install the OS virtually to check it out. Or perhaps you’re developing software and need to test your offering on other operating systems. The virtual OS helps there, too.

Overlapping the VM on top of the existing operating system can also provide peace of mind. If you have legacy software on an old Windows operating system, you continue to use it safely. Instead of connecting a computer with outdated (and unsupported) software to the internet, you can keep it separate, offline.

A virtual machine also offers a way to browse the internet without the risk of compromising the host OS. The original files and data are separate and won’t be at risk of compromise, theft, encryption, or ransomware.

Businesses can also benefit from a VM when they want to clone an existing system. Make a snapshot of the old computer and run it in on a VM on a new machine. This keeps the business running as usual when you’ve lost a software installer or need specific settings. Or use the VM when you want to move the guest OS to a new host computer.

The VM snapshot can also provide you with a backup of the old settings and legacy systems that you can always go back to. Worried about running an antivirus update or installing a new app? Use the virtual machine software to create a snapshot of your current machine’s state. Then, you can quickly restore it if the worst happens.

Real Help with Virtual Machines

Virtual machines offer real benefits. Our IT experts can help you setup an operating system within your VM. We can also connect the software to printers or the network as needed, securely. Contact us today at (515)422-1995!

Why Law Firms Need Managed Services

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The law industry isn't known for embracing change quickly: tradition can trump a willingness to embrace new technologies. Yet digital technology has become an essential part of many lawyers' working day. Partnering with a managed service provider (MSP) provides support and enhanced cybersecurity during this evolution.

Lawyers rely on technology today to:

communicate with colleagues and clients;

  • exchange documents;
  • schedule events and share calendars;
  • research precedent and legal issues;
  • streamline file management;
  • automate menial tasks;
  • track billable hours;
  • invoice clients and pay vendors;
  • access information from mobile devices, when and where needed;
  • virtually conference during the pandemic.

Now, imagine the disruption if that tech-savvy firm's systems went down for a few days, even just for a few hours. No, this is not an argument to return to paper-pushing and the old-school methods; it's a reminder that you need an IT expert at the ready in case something goes wrong. Plus, an MSP can manage and watch systems to help prevent the worst.

The MSP Solution

Legal service provider clients expect digital proficiency. They want to schedule appointments online; they want to upload documents to the cloud instead of coming into the office; they are looking to provide digital signatures and pay securely online. The MSP can set up software to meet customer expectations without risking compliance or cybersecurity.

An MSP with experience in the legal industry can also boost competitive advantage. These IT experts can identify opportunities to improve productivity. It may be a faster network or computer upgrades, or you may benefit from improving software integrations and adopting better collaboration tools. The MSP's initial tech review may also save you money. They'll identify where you are overpaying or places to streamline software licenses.

Also, on the financial front, the law firm can enjoy a consistent budget line item working with an MSP. Instead of waiting for something to break and then looking for someone to fix it, you'll have expert ITs on call, which can reduce costly downtime. Better still, the MSP will take preventative action to avoid that downtime in the first place. This includes keeping your antivirus and security updated and checking technological asset health.

The MSP's small, ongoing fee is something you can plan around. The ongoing monitoring makes a budget blowout less likely, as well.

Managed IT services offer proactive support plus enhanced security. They understand the importance of end-to-end, layered security. They know the threats to a legal firm and can recommend quality precautions. Attorneys need to secure sensitive data and documents to remain compliant. The MSP can suggest secure storage and backup to perform the essential tasks.

Further on security, the MSP has the know-how to help your firm become more mobile, but safely. Your tech partner can put systems in place that allow your team to securely work when and where they need to.

It also helps to have a dedicated support team available. They'll already know your firm and its technology. This can speed up the response if there are ever issues, plus, you have a consultant to call with questions about new technological innovations.

Keep pace with customer expectations and maintain competitive advantage. Enjoy technology support and cybersecurity peace of mind with an experienced MSP. We're here to help. Call us at (515)422-1995!

Making Technology Easier for Seniors

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The pandemic has changed the world. More people have been pushed online in new ways, and for senior citizens this can be particularly challenging. Even registering for a COVID-19 vaccination requires going online in many countries. Plus, social gatherings and other appointments have gone virtual. Don’t add to a seniors’ social distance. Here’s how we can help seniors with their technology needs.

Think of all that has moved online in 2021:

  • telehealth
  • scheduling services
  • service appointments
  • church, club, association, and neighborhood meetings
  • shopping
  • selecting and reserving library books

It’s not that these things weren’t using technology before, but there were other options. Now, seniors may need to get online to take part in weddings, funerals, or baby showers. Thus, it’s essential that they have the right tools and know-how to log in and connect virtually.

Another problem? The senior is stuck at home and can’t go out to get computer help the way they might have done before. Meanwhile, family members may not yet be able to visit to help out.

How We Help Seniors with Technology

Socially distancing can have an especially negative impact on senior citizens, and factoring in a technology barrier doesn’t help. A managed service provider can help seniors tackle tech challenges. With their coaching, the senior can connect confidently and securely.

To stay in touch with family today, the senior has many online channels available. They can get on Facebook, use FaceTime on a mobile phone, start a video call on their desktop, or send an email. They also might play online games with family members, or join a watch party on a streaming service such as Amazon, Hulu, or Netflix. The list goes on and on.

All this requires technology in the home. Deciding on what kind of computer to get or upgrade to can be daunting, not to mention the challenge of setting it all up and connecting it to other devices in the home or installing a router or making sure the software is up to date and patched to lower the risk of malware or hacker attack.

Then, once the technology is installed, the learning curve doesn’t flatten out entirely.

In our digital environment, there are so many more devices to connect to one another. Maybe the printer is wireless and connects to the phone, or the router provided by the cable service isn’t giving a good enough signal throughout the house. A residential IT expert can help with that, too.

Our IT team can also suggest software solutions to make life easier for seniors online. We can recommend ways to integrate all the technology to simplify the environment. We know about changing default passwords for cybersecurity, and we can also set up password wallets. This can help forgetful seniors who might otherwise repeat access credentials across accounts.

Connect with Our Residential Support Team

You can rest assured that you or the seniors in your life have the IT help needed to stay connected. We’re able to explain, coach, and troubleshoot at any time. As we’ll get to know the technology, we can often help faster, too, plus we can do a lot of our work remotely if that makes the senior feel safer.

Some seniors fear technology. We get it. We can address concerns about going online. We will reassure with the right precautions and by setting up a secure system. Our experienced techs are always happy to help. Contact us today at (515)422-1995!

It’s Who You Know: Verifying Identity at Law Firms

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Trusting identity is foundational to a law firm's work. In a law office, the documents going back and forth contain sensitive information, and contracts, negotiations, or transactions can't be shared with the wrong parties. The industry needs to be cautious about validating identities.

Legal service providers need to achieve compliance and protect clients and their assets. Techniques are changing as lawyers move from in-person conferences to digital document exchange. This article examines four digital-age areas in which lawyers need to validate identity.

#1 Phishing Scams

Phishing is always a risk, no matter the industry. Paralegals, associates, and lawyers risk inadvertently clicking on malware, especially as this field relies heavily on attached documents going back and forth.

A cybercriminal criminal might steal money copying a vendor's invoices. Everything looks the same, but payment details put the dollars in the crook's bank account. Or they will send an “urgent” message containing a link that goes to a Web page that looks credible. It might seem to be from a bank or the government, but one character in the URL is different. Those who don't notice the difference will enter sensitive account details into a form that goes to the bad guy.

Verification tip: Firm-wide filters can check for malicious attachments before they reach people. Educate employees about always verifying the URL before clicking on a link. Hovering over the highlighted text will show the address where a click will take the user.

#2 Business Communication Email Scams

Business communication emails scams also often target law firms. In one example, Jared Kushner's lawyer exchanged emails with someone imitating the ex-White House aide. Emails from kushner.jared@mail.com prompted the lawyer to share newsworthy information.

Verification tip: At the beginning of an engagement, verify the client's private, secure email address. Always confirm that the sender's email address is the same as you have on file before responding.

#3 Outgoing Email

Email automation can also lead to problems. The associate allows Outlook to auto-populate the recipient's email address from the address book. Too busy typing a quick note, he doesn't confirm that he's sending it to the right person. But Smith, John is a divorce attorney and Smithson, John is a client at a dental firm. They should not be getting each other's filings!

The law firm Wilmer, Cutler, Pickering, Hale, and Dorr sent files detailing a history of whistleblower claims at PepsiCo to the wrong person, a Wall Street Journal reporter. So much for client privilege.

Verification tip: Check and double-check your email address list. Set up your firm's email program to disallow any auto-populating of email addresses.

#4 Multi-Factor Authentication

One other area where you want to verify identity is when staff access your systems and software. Relying on username and password credentials only isn't strict enough. Humans make mistakes. They share information that makes their access credentials easy to guess. Your people may not pick complicated passwords or change their access credentials. Data breaches can put professional accounts at risk when people reuse passwords.

Verification tip: Adding multi-factor authentication makes it more difficult for the cybercriminal. Even two-factor authentication adds another important level of security. Having the access credentials alone isn't enough. The hacker also needs to get their hands on the personal device where the authentication code is sent.

Need help establishing robust digital practices to confirm client and employee identities? A managed service provider can help. Our IT experts can review risks and suggest simple, affordable solutions. Improve your identity experience. Contact us today at (515)422-1995!

Five Tips to Get the Right Printer for You

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Buying a printer can be overwhelming. There are so many options available from different brands, and buying guides galore. Yet we still often see people with printers that aren't the best ones for their needs. That said, we're offering five tips to help you find the right one for you.

#1 Identify Your Needs

What are you going to use that printer for? Is it for family use? Home office use? Just as a backup for occasional documents you need to print and sign? For printing photos? For printing graphic designs? Your needs for quality, efficiency, speed, and color or black-and-white prints will influence your choice.

Different printers offer distinct perks. You may want one that prints quickly or one that is compact. Or perhaps you want one that holds a lot of paper. If your priority is photos, you may need a printer that can handle many types and sizes of paper.

If you are running your office from home, you may want to invest in a multi-function printer. These not only print but also scan and copy.

You may not even need a home printer. If you're using your printer for photographs, you're better off going to an actual photo printer. It's about five times cheaper to get photos professionally printed than to color print at home. Plus, you'll get top-quality copy every time.

#2 Don't Settle for Cheap

Yes, it's usually very cheap to buy an inkjet printer from the local big-box store. You may even get a free or dramatically reduced price on a printer with the purchase of your computer. That's because they're getting you to buy the printer so that you'll need to take on the high cost of ink. You'll also need high-quality printing paper if you want to avoid the ink bleed that can happen on normal office paper.

Another issue with inkjet printers? If you don't use the color cartridges for a long while, they can dry up, which will leave partial lines on your prints, or the printer won't work at all until you pay for a fresh, more expensive color cartridge.

#3 Consider Laser Printers

If you've decided you do need a home printer, consider a laser printer. Whether you want a printer that works fast or you plan to use it all the time, a laser printer is quick to start up and print. Plus, it offers high-quality results. There is a higher cost upfront, but in the long-term you could save on ink. These printers use a fine powder that doesn't dry out due to inactivity.

Color laser printing is expensive, yes, but black-and-white printing on a laser printer can be quite cheap and effective.

#4 Read the Reviews

The manufacturer specifications will help you learn:

  • monthly page volume;
  • estimated annual print costs;
  • printing speed;
  • maximum resolution;
  • Wi-Fi functionality;
  • card reader and media plug-in capability;
  • added benefits (e.g. automation features such as collating or stapling).

Still, customer and online reviews can help you find out about durability and productivity. Read both positive and negative reviews to get a full sense of how the printer will suit your needs.

#5 Let Us Help

Inkjet, laser, all-in-one, and photo printers each have their pros and cons, and there is a lot to consider. We can help you choose the right model, set it up in your home, and help you keep it going strong for the long term. Contact us today by calling us at (515)422-1995.

Things Lawyers Gain from Workflow Automation

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There is always information being collected and shared at a law firm. Files go between employees and back and forth among clients, too, and these can contain critical data. One mistake could cost the firm money - and reputation. Workflow automation technology tackles document sharing and data collection to offer several benefits.

#1 Improved accuracy

Collecting information using workflow automation saves a menial task. The client entering the data saves the paralegal manually, keying it in from a paper form. This also cuts the back and forth over email or time spent on phone calls confirming intake details. Plus, there is less risk of a mistake in the data entry.

#2 Greater productivity

Some software notifies the lawyer or associate a document is ready for review. The firm can even set up reminders to ensure timely document processing. The software may integrate with billable hours tracking to enhance time-spent analysis.

#3 Enhanced customer satisfaction

We're in a digital age, no matter how old-school your firm, and clients want to take advantage of digital signing options. For example, Adobe Sign and DocuSign integrate with many different software packages. They appreciate uploading documents to cloud storage (such as Dropbox or OneDrive) from the comfort of their own homes.

#4 Freedom from the humdrum

No one becomes a lawyer to push paper. With the right automation tools, lawyers can use technology to:

  • start document requests;
  • obtain internal approval;
  • document dates, signatures, and other information receipt;
  • organize finalized documents.

    • Workflow software configurations set conditions to trigger the next action. For example, if the firm is trying to collect prospective client details or if someone signs up for the firm's newsletter, their email address is automatically added to an Excel spreadsheet.

    #5 Collaboration and Mobility

    Moving document workflow to the cloud supports improved collaboration. With more people working remotely, sharing information online is beneficial. With many tools, people can work together in real-time online. Even those back in the office enjoy keeping up with case documents and communications on the go. With cloud software, staff and clients can stay involved from any mobile device.

    #6 Added security

    A law firm relying on paper documents risks all its institutional history going up in flames, or being destroyed in flooding or another extreme weather event. Workflow automation digitizes documents and provides an online backup of the information. It's still a good idea to have another backup, though, and we recommend keeping a current data backup in three different places.

    #7 Cost savings

    Workflow software handles administrative tasks more accurately and efficiently, which can mean hiring fewer admin personnel. Plus, with digital documentation, think of the file storage space you'll no longer need. You might be able to add some offices or meeting rooms, or cut your real estate and off-site document storage budget.

    Conclusion

    Workflow automation is available to any law firm. You can start out with Microsoft Forms or Google Forms, and DocuSign or Dropbox. Intermediate automation tools such as Zapier and IFTTT take it up a notch. Or you can invest in the workflow automation software targeting law firm management.

    Need help selecting the best automation options for your office? We can help. We're here to set up, secure, and keep your software and systems running smoothly. Contact us today at (515)422-1995!

    Boss Level: Keeping Your Gaming PCs at Their Best

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    Video gaming is an entertainment for all ages. The main demographic is 18-34 years, but those 34-54 are another big segment - even larger than the under-18 group - although the youngest group may spend the most hours gaming, especially during a pandemic. Regardless, PC gamers of any age want the most powerful, fastest computer they can get.

    It's difficult to beat the Boss Level of that favorite game if your computer is lagging. The horror! If you're serious about gaming, consider the ideas in this article to achieve your next personal best.

    The gaming industry is moving to Triple-A titles. Think Grand Theft Auto or Call of Duty. These AAA video games are the equivalent of blockbuster movies. They take months to years for massive teams of people to develop, everything about such games is ambitious (even the price!). The graphics and animation are more immersive, the storylines offer hours of content and encourage open exploration, and the games have a grander scale and improved sound design, too.

    All that requires more from your computer. Depending on the age of your computer, you may not need to replace it to power the latest, greatest games. Or you could upgrade to a more powerful video card. Adding more random access memory (RAM) might also take a computer up to the Triple-A level.

    Troubleshooting the Home-Gaming PC

    Whether you're trying the Triple A game or not, you may run into other problems. A screen locks up, a system crashes, or you see weird graphics or wonky textures in a game. You shoot an opponent with a direct hit, and he takes the win. Any of these problems can ruin your gaming experience.

    Various issues cause these headaches for home gamers. Regrettably, they can be difficult to diagnose. The problems might be tied to:

    • overheating - modify your power settings, and make sure the computer is getting enough air flow;
    • driver issues - games crashing could mean the latest video drivers aren't installed;
    • file corruption - reinstalling the game could help;
    • an unstable internet connection - consider moving to a wired Ethernet connection.

    Running too many programs on your PC can also cause games to run less smoothly. Close out other programs. Free up disk space if you can. Also, putting the game's graphics on a lower setting can make them less resource-intensive.

    Build Your Own Gaming PC

    If you decide it's time to get a new gaming PC, a popular option now is to custom-build your own. Our experts can do that for you! When you customize your own gaming PC, you get a computer that matches exactly what you're trying to do.

    Don't settle for a sale computer using lower-quality parts and offering limited upgradability. Avoid buying a brand-name computer pre-loaded with bloatware. Instead, our technician can help you pick the processing and other parts to personalize your system, even down to the color of the fans or console lights.

    Our IT experts can bring your PC up to speed, get you back in the game at full power, and build you the perfect customized PC. Contact us today at (515)422-1995!

    5 Benefits of Windows Virtual Desktop for Businesses

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    The days of doing all our work in the office are gone for most businesses. There are clients to meet, conferences to attend, and roadshows to run. Employees are often on the move, and they want to work fully, wherever they are. Windows Virtual Desktops can help.

    Windows Virtual Desktop allows staffers to work off-site with continued access to office workstations. All the business data and programs are accessible through the cloud. Plus, the individual can use a laptop, tablet, or other mobile device. They’ll log in to a virtual desktop that looks the same as the one at work. Let’s consider the many benefits Windows Virtual Desktops offer.

    #1 Convenience

    Allowing users to access desktops from wherever they are makes it easy to keep working. They can do whatever needs to be done, whenever they have the time to do so. Since virtual desktops mirror the office workstation, users are more efficient. They aren’t having to relearn a task when working remotely or off-site. That file they’re looking for is in the same place it would be if they were sitting at their office desk.

    #2 Lower costs

    Your business could use software that needs more power than users have on mobile devices. Virtual desktops tap into a powerful cloud-based network, which means your business doesn’t need to invest in the infrastructure to support those apps.

    You don’t need to upgrade to multiple computers. The virtual desktop in the cloud will do the necessary work, and it’s easily scalable. This also saves time, as your business doesn’t have the long upgrade time of new infrastructure.

    You might also lower business costs by hiring the best talent from wherever it is in the world. Everyone is working from a virtual desktop. So, someone logging in from North America has the same access as another employee in India, for example.

    #3 Security

    Your business may have policies about applications and devices people can use to do work. You’ve tried to limit risky software downloads and prevent staff from connecting on unsecured devices, except your employees are still going to take the path of least resistance. If they think it’s easier to do their work on an unapproved smartphone, they probably will. They’ll also use that prohibited app if it’s easier to access than the business-approved software.

    But you don’t need to worry about this with virtual desktops, as you’re streamlining safe access to approved business applications and business data. With Microsoft, patches and updates come from a company investing heavily in cybersecurity.

    #4 Business continuity

    If you have moved to remote work in 2020, you probably already recognize the value of the cloud. Having virtual desktops hosted in the cloud provides business continuity. Even if you suffer a natural disaster or other disruption, employees can still get online. They’ll keep on working in a consistent computer environment with Windows Virtual Desktops.

    The ability to quickly access necessary data and programs helps the business get running again. Regardless of the situation at one geographical location, users can continue working, even while restoration is in progress at the office.

    #5 IT’s job is easier

    With virtual desktops, IT doesn’t have to handle as much physical technology, as the system exists in the cloud. Plus, IT no longer has to spend its time clearing an old laptop and reconfiguring it for another employee. Instead, a virtual desktop can be saved and transferred to a new user.

    IT experts can turn their attention to more value-adding activities. Freed from tedious, time consuming tasks, they can innovate and contribute revenue-driving ideas.

    Of course, you can make it even easier on your in-house IT team by partnering with a managed service provider. Our tech experts can set your business up with virtual desktops. We’re also here to help manage and secure the cloud-based systems. Reach out to us today by calling us at (515)422-1995 to learn more!

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