What Is Microsoft Secure Score?

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Security is a priority no matter the size of your business. Recognizing this, Microsoft has a Secure Score measurement in its 365 Defender dashboard. But what is Secure Score, and how does it help your business? This article explains the basics.

Secure Score measures your security posture. It reviews your activity and security settings against Microsoft’s best practices. The idea is to identify areas to enhance protection and provide suggestions.

In the dashboard, administrators can view the current state of their security score. It considers all Microsoft identities, apps, and devices. There is also a target score. The higher your target score, the more recommended actions you’ll get, although Microsoft cautions that you should balance increased security against user experience.

Secure Score Recommendations

Secure Score shows you possible improvements considering security best practices. Secure Store currently offers recommendations for:

  • Microsoft 365 (including Exchange Online);
  • Azure Active Directory;
  • Microsoft Defender for Endpoint, Identity, and Cloud Apps;
  • Microsoft Teams.

The score does not measure the likelihood of a system or data breach. Instead, it looks at system configurations, user behavior, and other security-related measurements. Then, it scores what you’ve done to offset security risk in real-time.

Microsoft not only lists security recommendations but also tracks your action plan. The implementation section shares prerequisites and provides step-by-step advice to complete improvement actions. You can report on status (e.g. planned, risk accepted, resolved through third party, and complete). Rankings also help you gauge implementation difficulty, user impact, and complexity.

Scoring Security with Microsoft

The more improvement action you take, the higher your score. For example, you’re given points for:

  • configuring recommended security features;
  • doing security-related tasks;
  • addressing suggested improvements with a third-party application or software, or alternate mitigation.

Microsoft Secure Score also compares your metrics with scores for similar organizations. The data is anonymous, but in the Metrics & Trends tab, you can view how your score compares to others over time.

Raising Your Secure Score

How can you have an immediate impact on your Secure Score? These three steps can boost your organization’s security:

  1. Enable multi-factor authentication on administrator accounts in case account credentials are compromised.
  2. Enforce password expiration policies to prevent the usage of leaked credentials.
  3. Set up Azure Active Directory to track, log, alert, and remediate and better protect sensitive data and information.

Our IT experts are here to help you understand Secure Score. We can help enact action plans to apply the recommendations. Contact us today at (515)422-1995.

Encourage Better Work Habits with Microsoft Viva Insights

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Productivity has always been important at work. Yet our awareness that well-being factors into productivity is newer. Microsoft is getting in on that trend with its Viva Insights offering. This article shares the basics of how it improves productivity and helps well-being.

Viva Insights is part of Microsoft’s Viva Suite focused on employee experience. The app gathers data while users work and provides recommendations for improvements.

In Microsoft Teams, Insights reviews collaboration data and suggests strategies to boost engagement. Recognizing common topics across conversations, Insights might automatically create a page devoted to that focus area.

Insights also connect people with meeting reminders and by sending RSVP reminders.

Insights can suggest users take breaks or set longer windows of time for focused work. There’s a Do Not Disturb functionality to help prevent distractions, too.

It is not just process-oriented either. Based on Insights, Viva Learning curates courses to foster learning and self-discovery for individual users.

In Personal Insights, individuals can log how they feel throughout the day. Automated check-ins encourage users to take a moment to reflect or to use the Headspace app integration for guided meditation.

A great feature for remote workers is “start a virtual commute.” This guides people to review and close tasks, preview the next day, and mindfully end their day.

Guides better management, too

The “My Organization” page gives team managers insights into employee trends. They can view items such as “average weekly time spent collaborating after hours,” or see the percentage of employees spending time in “long and large meetings,” or how many one-on-ones they are having with managers, or if they have little time to focus on tasks because of meeting overload.

Insights also give managers input to help them better engage with employees. Managers can view aggregated and anonymized feelings data on the Insights dashboard. This can help them identify the risk of burnout or turnover. When everyone’s feeling overwhelmed, Insights might suggest a no-meetings day.

This may sound a little Big Brother – the platform analyzes Outlook, Teams, and OneDrive activity. Still, Microsoft promises “only you can view personal data and insights based on work patterns.” Managers see data that captures overall user insights.

Getting the most from Microsoft’s Viva Insights

We can help your business get started with Microsoft Viva Insights. We can connect employees to Insights and assign manager roles within the platform. We can make other suggestions, too, about how to get the most out of your Microsoft tools.

Contact us today at (515)422-1995.

What Internet Explorer’s Retirement Means for You

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There was no big retirement party; no one got a watch or engraved memorabilia. Yet Microsoft retired Internet Explorer on June 15, 2022. It was a long time coming, but you still may not be prepared for what that decision means for you.

Internet Explorer could be your go-to. It’s been around since 1995 and was the gateway to online browsing for millions of people globally. But, as Microsoft announced, “the web has evolved and so have browsers. Incremental improvements to Internet Explorer couldn’t match the general improvements to the Web at large.”

Microsoft wants people to switch to its Edge browser instead. Expect to see a redirect screen asking you to make the switch. The company will automatically transfer favorites, passwords, history, cookies, and other data from Explorer to Edge.

For Internet Explorer loyalists, Microsoft Edge even comes with an IE mode that allows you to enjoy Internet Explorer-specific features and a modern browser experience on Windows. It also acknowledges that some websites built with older internet technology work only with Internet Explorer.

Alternatively, you might switch to other software. Google Chrome has grown substantially since its introduction in 2008. Today, it has 77% of the market share. Safari, Mozilla Firefox, and Microsoft Edge take up the next three spots.

Why you can’t keep using Internet Explorer

When software is retired or reaches the end of its life, the manufacturer no longer supports it. That means if you continue to rely on Internet Explorer, you could put yourself at risk.

As Internet Explorer is “out of support,” Microsoft is no longer securing the browser. If there are vulnerabilities, there will be no patches released. If there are bugs, there will be no updates.

At the same time, hackers know people don’t like change. They see an opportunity whenever software is retired. If you stick to Internet Explorer, you won’t have any help keeping passwords and other data secure.

You could also experience conflicts with your computer hardware or software. Internet Explorer is outdated, and Microsoft knows it. Trying to keep it could mean a reduced user experience. It’s a little like sticking with a soup-can telephone when you could be on a smartphone.

What’s the next step?

Eventually, Internet Explorer will be permanently disabled. That’s for a future Windows update. When that happens, you’ll no longer even see the Internet Explorer icon on your desktop or other devices.

Still, you don’t want to wait that long to move to another browser solution. Hackers are already searching for ways to exploit the application, and security risks will grow.

Microsoft has committed to supporting the IE mode in Edge until at least 2029, so moving to Edge could be the easiest solution. You don’t even need to wait for the redirect message: you can click on the Microsoft Edge icon on your Windows device and begin there.

If you want to transition your browser or decide on the best software to suit your needs, try our IT experts. We’re here to help. Contact us today at (515)422-1995.

Why You Might Wait to Upgrade to Windows 11

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Microsoft is rolling out the next iteration of its operating system, Windows 11. Of course, new = better, right? But, when it comes to Windows 11, you may want to consider waiting. Here’s why.

Typically, software updates are something to install as a matter of course. The manufacturer, after all, is delivering the latest and greatest in its upgrade. This can be new efficiencies, improved processes, and increased security.

CNN calls the Windows 11 release “the biggest update we’ve seen to Microsoft PC software in more than half a decade.”

But when it comes to Windows 11, do some research first. You may not want to be an early adopter.

When to Upgrade

There are still people using Windows 7 and Windows 8, even though these systems are no longer supported by the manufacturer. That, we do not recommend. Without support or security updates, these systems are vulnerable to malware attacks.

Meanwhile, the release of Windows 11 indicates Windows 10 is on its way out. Yet Microsoft has said it will support Windows 10 until October 14, 2025. The company typically keeps a ten-year lifespan for its products.

So, you don’t need to upgrade immediately. And for some businesses, it makes sense to wait longer to make the switch from 10 to 11. After all, it is not yet an essential upgrade.

Those on Windows 10 will see some advantages, yes. We’ll talk more about that next. But, unless you’re a heavy multitasker or need a sleeker visual design on your desktop, you can wait.

By waiting, you’ll also get the advantage of others being the ones to discover the launch issues and bugs. The software has been available in beta since June. Still, as more users get access, you can expect more updates on the horizon.

To help you decide if you’re ready to upgrade, you’ll first want to see if you are eligible for the free upgrade. Also, visit Microsoft’s website to see if your PC can run the software (https://www.microsoft.com/en-us/windows/windows-11-specifications).

If you have a custom-built desktop, you’ll want to run a health check to see if you have the TPM 2.0 Windows 11 requires. This is a specific security module, so you don’t want to overlook this!

Why Upgrade to Windows 11

Windows 11 is a redesigned operating system aiming at improved user navigation. Expect:

  • a more Mac-like experience;
  • integration with Android apps;
  • a facelift for Microsoft Teams;
  • streamlined switching from monitor to laptop;
  • direct access to widgets from the Taskbar;
  • a few gaming performance enhancements.

How to Upgrade

The upgrade is rolling out gradually. Those who recently purchased a new laptop before Windows 11 was pre-installed have access now.

If you are an existing Windows 10 user, you’ll see the Windows 11 upgrade sometime between now and mid-2022. Most users will go to Settings > Update & Security > Windows Update and click Check for Updates. If available, you’ll see a Feature update to Windows 11. Click Download and install.

Remember to backup all your important documents before starting the installation process!

Also, don’t fall for any fake versions of Windows 11. Wait to receive an official notification of a systems update. Do not click on links promising the software on social media or via email. You could end up downloading malware.

More on Upgrading Your OS

If you are in the market for a new laptop, make sure you’re getting one with Windows 11 pre-installed. That way, you’ll be sure to get one that will be able to run the new operating system without hassle.

Want to be sure you’re ready for the upgrade and need it now? We can help verify your eligibility and run a health check. We’ll also help you determine if you can safely continue with the software you’re using right now. We’re here to help. Call us now at (515)422-1995.

Windows 11 Is Coming: Should You Upgrade?

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Microsoft’s next version of Windows is being rolled out this year, and businesses are now wondering if the upgrade is right for their needs. This article looks at the changes and helps you weigh up your options.

Windows 11 simplifies Microsoft’s operating system and user interface. The new release is still only at the preview stage, but we know there’s a new startup sound and Start menu. Additionally, snap controls allow users to resize and reposition windows on their desktop. Microsoft also touts its content personalization tools and many widgets to choose from. Plus, an app store rebuild makes it easier to browse, install, and update applications.

For business, though, the big question is whether the upgrade makes sense. The full launch of the software is due in late 2021. In the meantime, those already using Windows 10 are wondering why they should upgrade. After all, Microsoft is promising to support the Windows 10 OS until October 14, 2025.

The Appeal of the Windows 11 Upgrade

Many advance reviews of Windows 11 focus on the new look of the desktop operating system, but there are also functionality changes to enhance productivity and security.

Employees today collaborate virtually and are always looking for ways to improve efficiency. Windows 11 aims to help by offering a new taskbar that integrates Teams right into the desktop. This simplifies multitasking and makes it easier for users to jump into a group chat or team meeting. Users can also mute/unmute or start presenting right from the desktop.

While remote working has grown, so too has cybersecurity risk. With more people seeking to access software from home, cyberattacks are rampant. Windows 11 embraces a Zero Trust framework. This validates both user identity and the platform to better safeguard access, making cybersecurity a default rather than an add-on. It offers hardware-based isolation, encryption, and malware protection with hybrid work in mind.

Proceed with Caution

The productivity and security enhancements are appealing, but they demand more advanced hardware. Windows 11 requires:

  • a compatible 64-bit processor;
  • a Trusted Platform Module (TPM) 2.0 chip (to help protect encryption keys, user credentials, and data);
  • 64 GB or more available storage;
  • 4 GB RAM;
  • high-definition (720p) display.

The upgrade is free (right now) to those with Microsoft 365 licenses. Yet, buying new machines could prove costly.

Businesses can manually check device compatibility, or run diagnostic tests such as the DirectX diagnostic tool (DxDiag) or the PC Health Check App, or hire an IT consultant to assess systems (and needs) before making the decision to invest in new devices.

The move to Windows 11 could also impact other applications the business relies upon. For example, Microsoft has moved away from Internet Explorer and its ActiveX-based applications, which means employees may be using products and services that will be impacted.

Ultimately, Windows 11 has its benefits, yet there are drawbacks to consider, too. Before making an upgrade decision, contact your managed service provider. We’ll check you have the necessary hardware, and that your applications will remain supported.

We can help also with your Windows 11 deployment. Windows Autopilot or Microsoft Intune cloud and automation can help, but working with IT experts can also cut downtime. Contact us at (515)422-1995 for help today!

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