Are You Banking Online Safely?

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Banks and credit card companies are making it easier for us to get money on the go. We can check account balances, pay bills, and transfer funds online. We no longer even have to go into a bank or visit an ATM to deposit checks. But are you banking online safely?

In the past, all we had to do was protect our PIN number (and remember it). Now, we need a mobile account password, too. The first precaution you can take is to have a strong, unique password. Can you believe that “password,” “123456,” and “letmein” remain common access credentials? Don’t do it! Also, avoid using things that a cybercriminal might guess or be able to learn from your social media. This eliminates anniversaries and birth dates, pets, and children’s names.

Don’t reuse your banking password anywhere else. Sure, if you duplicate the password, it’s easier for you to remember, but, a bad actor could access your credentials for another site. Then, they have that same email and password combo to use to try on your banking or credit card site, too.

It’s also not a good idea to write down your passwords or keep track of them on a note in your phone. If you’re worried about remembering all your passwords, consider a password manager. A high-quality password manager can be a safe way to keep your passwords secret yet available. Top password managers use secure encryption for your access credentials.

Make sure you’re only banking using your own, secured devices. This means don’t check your balance or whether a payment cleared while in line at the coffee shop or in the airport. Don’t risk banking using a public Wi-Fi network that a hacker could be accessing to steal sensitive data. You also want to avoid using shared computers to login to your financial data. A cybercafe or library computer could have a keylogger that tracks your login details for criminal use.

Watch out for phishing emails that look like they come from your bank, credit card company, or a tax agency. Criminals send urgent emails warning of strange activity or that you’re being audited to get you to react.

Don’t click on any link or download any attachments in an email that appears to be from a financial institution – they don’t send private data directly in emails these days. They will send you to a secure inbox on their site. Always type the institutions’ Web address into the address bar. Otherwise, you might go to a fake, mirrored site that looks legitimate but will rip you off.

Added security for online banking

Two-factor authentication can help protect your financial accounts. Various banks will set it up differently, but you should definitely take the time to set this up. You might have to identify an image you selected besides using your password. Or you might need to enter a code sent to another device (such as a text message to your phone).

The second level of authentication can be an annoyance in our convenience-first society. Still, it keeps your accounts secure, even if cybercriminals access your password.

You work hard for your money, and you don’t want a cybercriminal taking control of or emptying out your financial accounts.

Worried about securing your online activity at home or on mobile devices? We can help. Contact us today at (515)422-1995 for expert support securing your financial data.

What Are Cookies?

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Fresh-baked cookies are yummy, but you may not have the same positive associations with cookies on your computer. Here’s what you need to know about cookies and what they mean for your internet browsing.

Cookies have been around for a long time, but new laws now require websites to ask for your permission to use them. You’ve likely noticed more sites informing you that “this website uses cookies,” and they’ll ask you to click to accept the use of cookies. But what exactly are you agreeing to?

A website cookie is a small piece of text the website you are visiting stores on your computer.

Cookies are equivalent to your ticket to get onto the website. Website owners track your individualized code to gather information.

Cookies tell the website that the user has been to the site before. The website can recall personal login information and other preferences. A shopping site will remember your cart and let you continue shopping, or suggest other goods you might like.

Viewing and Controlling Cookies

So, why are sites asking for permission to store their cookies on your computer? Users are more concerned now about the digital footprint they are leaving on the Web: they want to protect their Web history.

Let’s be clear. When you accept a cookie, you are not allowing access to your computer or any of your personal data, unless you have knowingly provided it as you do when online shopping, that is.

Also, it’s not possible to execute code from a cookie. That means a bad actor can’t use a cookie to deliver a virus or malware.

Overall, cookies on their own are safe. Agreeing to first-party cookies from the website simplifies session management, personalization, and tracking.

The danger comes from third-party cookies generated by advertisers or analytics companies. Say, for instance, you surf to a webpage that has 10 ads on it. You don’t even have to click on any of those ads to generate 10 cookies. These cookies track your browsing history across the Web on any site carrying their ads. That’s why people are becoming more wary of the privacy implications.

That’s the Way the Cookie Crumbles

Users can make their own cookie choices. Those who allow cookies will enjoy a more streamlined Web surfing experience. Those who don’t want cookies tracking their browsing history will opt out. Without cookies these users have to re-enter their data every time they visit a website.

Often you can control your cookies in your browser settings. In Google Chrome, for example, you’d select “Settings” from the menu drop down in the upper-right corner, then “show advanced settings” and then “content settings.” In the Cookies section you might choose “Keep local data only until you quit your browser” and “block third-party cookies and site data.”

If you’re really annoyed by the pop-ups asking you about cookie use, you can install a browser add-on, too.

The “Incognito” mode on your browser can be used to save cookies for the current session, but when you close the browser the cookies will be deleted.

We can help you minimize the extent to which you are being tracked on the internet. Contact our IT experts today at (515)422-1995.

6 Reasons to Replace Your ISP Email

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When you sign up for an internet service, the provider will hook you up with an email address, too. Your internet service provider (ISP) wants to keep you connected to them. But this convenient email address isn’t always the best long-term solution for you.

That “yourname@ispprovider.com” email address may work fine. You use it to keep in touch with your family and friends, you get bills to that address, and you’ve used it to login to your social media and online news and shopping sites.

But relying on your ISP for your email address may not be the best strategy for you. Here are some drawbacks to consider.

#1 If you rely on your @isprovider.com address, you could end up locked in with poor service or high prices. You feel stuck because you can’t take your email address with you if you want to switch providers.

#2 Internet service providers are not in the email business, whereas email providers such as Gmail and Outlook are always working to improve. Your ISP may not have updated its email offerings for a decade.

#3 Most ISPs have very limited storage space for email, which can make your service less reliable and convenient.

#4 Also, ISPs don’t make the same effort to keep your email secure and your inbox spam free. A provider more focused on email services offers more sophisticated filtering. ISP emails usually have primitive spam filtering that is easy to bypass.

#5 With an ISP email, your email is often accessible only on the provider’s mail servers, and you need to be able to access those servers to get to your emails. A cloud-based email provider lets you access your inbox via a Web browser. So, it doesn’t matter where in the world you are; you can still get access.

#6 You might be supporting a local ISP with your business. If that smaller provider goes belly up, however, your email address is gone forever, too.

Making the switch to an email provider

You may feel compelled to remain loyal to your ISP because changing your email address is a headache. Yet migrating to a Web-based email provider on your terms will help.

You’ll have a smoother transition if your ISP allows you to download your current address book.

Fortunately, once you make the switch to a Web/cloud-based email provider, you can move ISPs without it making any difference to your email communications.

You could even pay a small fee to upgrade your email with a custom domain name. Maybe you’ve always wanted to have your email come from @yourlastname.com, because it looks cool. Or, if you have a home business, you could have your email come from @yourbusiness.com. This looks more professional, and you can move the address to any provider, as the domain remains the same.

Whether you’re using an ISP or Web/cloud-based email provider, it’s also a good idea to back up your emails. By downloading and backing up your email, you gain more control and peace of mind.

We can help you find the right email provider or ISP for your needs. We’ll help you migrate your email, and we can set up a backup too. Let us help you, call us now at (515)422-1995.

The Trouble with Trusting Your Online Friends

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Trust is the foundation of a good relationship – you trust friends to be loyal, sincere, and honest. But when you blindly trust online friends, you could be opening yourself up to cyberattack.

When you hear about a big data breach on the news, you may think you don’t need to worry. You may think, “I don’t do business with that company, so the crooks can’t steal my identity.” Or “my email address and password weren’t involved, so it’s not my problem.” Yet it could be.

One of your friends or family members’ personally identifying information may be hacked. Then, cybercriminals could use that as a stepping stone to get to you.

Think you’re safe when you interact with friends and family on Facebook or Instagram? Those aren’t the sites breached! Again, think twice.

Many people reuse their username and password on more than one site. Imagine the bad guys get hold of an individual’s credentials from a malware attack on a major retailer, or they buy that person’s credentials for a banking site on the Dark Web after a breach. The crooks might try the credentials on those sites to see if they can gain access, but they are also likely to try those same credentials on other sites, too.

What to Watch Out for Among Friends/Family

Hackers prey on our impulse to trust others. They have greater odds of success impersonating a Facebook friend asking for help. If a Nigerian prince emails out of the blue and asks for money, most of us know by now to delete the message immediately. But if Aunt Peggie does the same thing via Facebook, you’re more likely to fall for it.

The same thing happens with malicious content. We all know not to click on attachments from people we don’t know and trust. After hacking a social media account, cybercriminals email all that person’s friends. They might say something appealing such as, “you’ve got to check out this latest hilarious video of my son!” We want to see our friend’s son being funny, so we click, and the trouble starts.

One more note: be wary of whom you accept into your “friends” circle online. Adding your niece’s best friend or your work colleague’s husband may seem like a good idea, but, that’s one more possible vulnerability.

Impersonations of people you trust aren’t only happening on social media. You might get emails that appear to be from companies you trust, vendors you know, or work colleagues. For instance, you might get an invoice from your housekeeping service. It looks like usual, with the same services listed, but the banking details are different. If you don’t catch on, you’ll be paying the crooks instead of your cleaners.

Or you might get an email from a “co-worker” asking you to remind them of a password or account number. It seems like a simple request from someone who can afford to be casual about security with you. But don’t fall for a “hey, what was that password again?” request.

Another area of daily life that cybercriminals target is online selling sites such as eBay. They might hack an account with solid feedback to post items for sale. They’ll accept your payment but never deliver the goods.

Ultimately, don’t rely on that browser lock suggesting a site is secure or the fact that you already know so and so. You may not be actually dealing with that individual. Always confirm, using another method of communication, before sending sensitive info or money.

A managed services provider can help you secure online interactions and home computing networks. Want to learn more? Contact us today at (515)422-1995

What to Do about Slow Internet in the Home Office

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A few months ago we thought working from home would be temporary: a couple of weeks of remote work was going to help corral this coronavirus thing, and we’d get back to usual. Now we know better, and the things we could put up with in the short term loom as bigger challenges. Poor internet connectivity is one of those.

Many home internet connections were fine before. Someone in the family could be streaming Netflix, and another person could be checking email or paying bills – no biggie. Yet the demands on the internet connection have grown exponentially. People still want to do all those things, but students are also connecting to online learning platforms. Employees are logging in to video conferences, too.

Many businesses and their employees have seen the benefits of working from home during the pandemic. However, as remote work becomes a long-term solution, people can’t continue making do with subpar internet connectivity. What can be done?

Improving Internet Connectivity

Internet connections vary widely depending on where you are. You could enjoy blazing fast internet that allows you to upload large files in minutes even while someone else blasts zombies in a multi-player video game. Yet a few streets away, a user lacks the bandwidth to participate in a conference call without connectivity issues.

Home office internet connectivity depends on several factors, one of which is your internet service provider (ISP). Some ISPs simply aren’t as good. They may be cheaper, but they could be overselling their capabilities, which results in slowdowns at night. Higher-priced ISPs are less likely to have this problem. You may gain speed by simply switching to a different provider.

The kind of network connectivity available is also a consideration. Perhaps your network provider’s signal is carried over copper wiring. If that’s the case, the internet signal degrades with distance. Those physically further away from the exchange will have slower internet than someone closer in. Unless you want to move houses, there’s not a lot you can do about this one.

Still, fiber-optic cables are increasingly available in different areas. The ISPs charge more for these connections, but reliability benefits. Fiber loses only 3% of its signal over distances greater than 100 meters, whereas copper can lose up to 94%! At the same time, fiber is more durable and lacks the conductivity issues of copper, which can be vulnerable to power lines, lightning, and signal-scrambling.

Another factor may be the plan you’re on. The ISP may have a 100+ Mbps plan, and you’re only on the 12 Mbps. That was enough before, but you may want to upgrade now that so many devices are connecting to the internet at the same time.

Find out also if your plan is subject to a data cap. Some ISPs set up a data threshold limiting the amount of data you can use in a month or at particular times of the day.

Get Expert Insight into Your Internet

You might also benefit from upgrading your home internet connections. An IT expert can come in and take a look at the hardware you’re using to get online. There could be some quick connectivity gains with an upgraded router or gateway, or moving your wireless access points.

Our IT gurus can also determine whether a Wi-Fi booster or mesh solution would help. In your area, you may have a 4G or 5G wireless option. It’s more expensive but can be another way to get the speed you need.

Point-to-point Wi-Fi might also be an option. If you’re within range of a location providing business-grade internet, it may work to set up a dish on your roof. Of course, geography matters in this case, as you need a line-of-sight connection to the signal source.

Now that work from home is stretching long term, consider how you can upgrade your internet connection at home. Support remote work, student online learning, and other ways you use your bandwidth by getting the best you can. Give us a call at (515)422-1995 to learn more!

Protect Your Home from Technology Fire Risk

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You love your technology and probably have a lot of it at home. You might not think of computers, smartphones, printers, or routers as a fire risk, but they can do real damage.

Microwaves, laundry machines, and air conditioners are the top sources of residential fires, but computer equipment is also responsible for fires that injure and kill homeowners.

So, what should you do? Keep in mind that your technology generates heat when it’s switched on; that’s why it’s designed with venting. But desktops, laptops, routers, modems, and printers can all overheat.

Desktop computers have fans to push out the air, but they can get clogged with dust or blocked. Often, we’ll see computers pushed up again a wall, covered with papers, or kept in a small alcove that gets no airflow.

Laptops can also overheat. People often sit with their laptops literally on their lap, or on a blanket or pillow. If you’re blocking the device’s exhaust port, the laptop can’t cool down.

Air also needs to get into the device to cool it, but that won’t happen properly if dust or pet hair clogs the vents. Your precious technology could overheat and cause a fire or stop functioning effectively because it has to work harder all the time.

Other Tech-Related Fire Threats

A rat’s nest of cables represents a fire risk. You should always try to avoid overloading your circuits with too much electrical load. You can also upgrade your electrical wiring and go with heavy-duty extension cords.

Charging cords and overheated batteries are another issue. You’ve probably heard of airlines banning certain smartphones because they have been known to spontaneously combust.

You can prevent charger and battery damage by choosing brand-name items. Third-party chargers for phones, tablets, and laptops can save money, but they are cheaper because they lack safety features. If your charger sets your room on fire, your cost savings go up in flames.

You might also think about getting an uninterruptible power supply (UPS). This battery backup supplies power if your regular power source fails. It can also prevent power surges and allow for safe shutdown of connected equipment.

Finally, plan to get your computer cleaned annually. You might do this yourself, but many people prefer to hire computer tech help.

Whether its computer cleaning, or setting up safe wiring or a UPS, we can help protect your home. Contact us at (515)422-1995 today about fireproofing your technology!

How to Avoid Online Job Search Scams

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Cybercrooks are disturbing people. Consider job-search scams. With the world economy reeling, bad actors are capitalizing on people’s desperation. They’re targeting those looking for work. There are steps you can take to filter out illegitimate opportunities.

Cybercriminals like to be timely. Plus, appealing to people’s emotions improves their success rate, so it’s not that surprising that there’s been an uptick in job-listing scams in 2020.

Avoid Job Search Scams Online

The bad guys are betting people will be less cautious when they see an attractive job offer. Don’t be their victim. Take these steps instead.

Read the job description carefully

This means:

  • Looking for grammatical or spelling errors. As with other cyberscams, someone who is not a native speaker of the posting’s language may write the listing.
  • Being wary of phrases designed to communicate urgency or a too-good-to-be-true offer. You wouldn’t expect to see “quick earning potential” or “unlimited money” in a legit posting.
  • Search for specificity. A legitimate listing will list job responsibilities and industry credentials. Someone faking it is less likely to be able to use the industry vocabulary.

Be wary of instant hiring

No matter the industry, few positions are filled immediately. You should expect the recruiting process to take time. If you are being pressured to take hiring steps urgently, that should be a red flag. Get an email congratulating you on earning the position before you’ve met with anyone? Proceed with caution.

Question modes of communication

Job scammers will rely on online chat interviews and email. If you don’t speak in person with someone, it will be more difficult for you to confirm legitimacy. With emails, read the return address carefully. A scam job might use a close approximation to a big brand to add credibility. (You have to look closely to distinguish between nationalbank.com and nationlbank.com.)

A good strategy is to search the company’s website for a job listing. If you don’t see the role you’re interested in posted, investigate further.

Don’t pay for a job opportunity

Don’t pay an upfront fee for a background check, uniform, or some other testing or training. Don’t provide any of your private personal information at the outset either. Don’t send tax or banking details before a formal offer of employment. Even then, be aware that some scammers take it from start to finish, including interview and job offer.

Trust your instincts

If the job sounds amazing, and you can’t believe how perfect it is, scrutinize the posting. A listing posting an exorbitant fee for easy work or telling you about the stupendous success of another candidate is likely a fraud. Confirm standard job expectations and salary with an online search of career listings.

Falling prey to a job or other cyberfraud can leave you vulnerable to more than disappointment. Victims report loss of money, identity theft, or computer hacking, and more. An IT expert can help with security patches and system upgrades to keep your devices and network safe.

Why is My Brand New Laptop So Slow?

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Your old computer is beginning to slow down. So, you invest in a shiny new laptop. The clouds part and the sun shines down on this bright and lovely new device. Everything will be faster and easier. Only, from the first day, the new laptop is lagging. Why is it running so slow? One of these might be the reason.

#1 Not enough computing power.

In many cases, the laptop doesn’t have enough RAM (Random Access Memory). RAM is the computer’s main memory. This helps your computer do more at once. Information from the operating system, application programs and data are kept here, when in use, for quicker processing.

RAM is like the computer’s short-term memory, while the hard drive is the long-term memory. Just as the human brain can’t hold everything in short-term memory, RAM can get overloaded too. When this happens on your laptop, the computer processor needs to go to the hard drive. This slows things down.

Resolution: You might see 4GB, 8GB, 16GB or more of RAM available. How much you need is going to depend on what you plan on doing with the computer. For a laptop with Windows 10, we recommend at least 8GB of RAM, but 16GB is more comfortable for a better experience.

Not all laptops will let you access the RAM. When you can, though, upgrading memory can be quick and affordable.

#2 Mechanical hard drive.

Often a single part is letting you down. With a less expensive computer, manufacturers skimp. While it’s less common these days, some laptops will come with a mechanical hard drive. You might think of this like a record player with a needle reading the vinyl album. Since something is moving to find data, the laptop runs slower than it would with a Solid State Drive (SSD), which has no moving parts.

Resolution: In many cases, a mechanical hard drive can be easily upgraded to an SSD. However, some super slim laptops have limited upgradability.

#3 Bloatware.

Retailers like to tout all the bells and whistles that come with their laptops. So, when you turn on your laptop for the first time, you may notice there’s already a lot of software preloaded. Much of it you’ll probably never use. Maybe there are toolbars you don’t need, games you’ll never use, or stock widgets that you couldn’t care less about. These examples of bloatware slow down your computer.

The third-party applications are a revenue source for the manufacturer, but don’t always help you. Microsoft, for instance, sells a line of computers that come without any pre-installed third-party software. Computerworld reported those PCs “start up 104% faster, shut down 35% faster and have 28 minutes more battery life.”

Resolution: When you get a new laptop, check out the pre-installed software before you add your own. Determine what the existing software will do, and uninstall anything that you won’t want.

If your laptop is slow on the first startup, this may be due to system updates. For instance, a Windows 10 automatic update to bolster the security of the computer. You can’t do much about these, but look on the bright side, your laptop security is current!

Improved speed is a main reason to invest in a new laptop. Don’t let a lagging laptop disrupt your productivity. We can help with a slow running laptop.

Instead of wasting valuable time waiting on a slow computer, give us a call at (515)422-1995!

3 Top Reasons for Onsite Computer Repair

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No one wants to experience computer problems. Whether it’s used for personal or business use, your computer is likely indispensable. Essential customer files are on there! All your downloaded music! The family photos! Vendor contracts and employee payroll information! Compounding the crisis is the hassle of going to get the computer fixed. That’s why we offer onsite repair services.

When You Need Computer Repair

Regrettably, there are common computer problems you might encounter at home or work:

A blue computer screen with some white text, aka the “Blue Screen of Death,” or a STOP error. This one’s scary. It could indicate failing hardware, damaged software, driver problems and more. Don’t know what any of that sentence meant? That’s OK. We do!

  • Having trouble installing new applications.
  • The computer is running so slow a turtle would beat it in a foot race.
  • Your applications are acting possessed and are unpredictable.
  • The keyboard, mouse, or printer are not working properly.
  • Your computer keeps restarting on you.
  • Downloads are taking forever.
  • You can’t open that attachment from your boss.
  • The computer freezes or shuts off suddenly.
  • The graphics on the computer screen look wonky.
  • Your computer is making noises mimicking an old clunker car.

Troubleshooting these problems to diagnose what is really going on can be challenging. It depends on how much you know about computers to begin with. Since you rely on your computer for so much, it’s a good idea to consult with computer repair experts.

Why Onsite Computer Repair

#1 Convenience.

You don’t need to worry about doing more damage when you unplug everything and drive the computer to a repair shop. You also avoid the commute across town, headache of finding parking, and annoyance of waiting in line. Whether a business office or home, our computer repair experts can come to you.

This is more convenient for you. You don’t have to lug the computer to a store and back only to have to set it up all over again. Your computer stays right where you typically use it. When we’re done, you can just push the power button and get going as if nothing happened.

#2 Context.

Seeing your computer in its natural habitat helps our experts too. Sometimes the issue isn’t internal to the computer. So, we wouldn’t be able to properly diagnose the problem if you brought the computer in to us.

For example, the hiccup could be caused by a faulty power board or misbehaving printer. Unless you thought to bring those into the computer store too, the problem wouldn’t be replicable. And nothing’s worse than going to the trouble of getting help only to say “well, it doesn’t seem to be that annoying thing right now.” That’s when the expert looks at us like we’re crazy and says “next time, just try turning it on and off again.”

#3 Cut Downtime.

When the computer repair service comes to your door, you can also reduce downtime. Whether the computer is essential for homework at home or business services, you probably can’t imagine being without it for a few days. It’s like losing a limb! Onsite computer repair aims to fix the problem in just a few hours, without taking the computer away.

We can handle most repairs onsite. In some cases, it’s more cost-effective to bring the computer back to base. We still save you hassle by dropping the computer back off to you. We’ll also set everything back up again when we return your computer. That way you don’t have to worry about which cord goes where!

We hope you never need computer repairs. But, if you’re ever facing an error message you don’t understand or your computer has ground to a halt, give us a call at (515)422-1995. Our computer repair service experts will be happy to schedule a time to come to you!

Why Computer Repair Is Best Left to Experts

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Many of us have one solution to try when something goes wrong with our computers: turn it off and back on again. When that doesn’t work, we panic: “How am I supposed to do anything?” People often turn to a friend or family member for help in the moment. But computer repair is better left to experts.

Calling tech support (if that’s an option) can be time-consuming and frustrating. So, people turn to the nearest teenager or that cousin with all the latest technological gadgets. Think of it this way, though: Driving a car doesn’t mean you can fix one. Having a lot of cars doesn’t show the owner knows what to do when one of those vehicles breaks down.

Consider the investment you’ve made in your computer. Now, ask yourself: when was the last time I backed up? Please, say recently! If not, think about the value of the content you might lose if the computer is not handled with care.

When a computer expert sets out to investigate the problem, they do so with utmost caution. Before doing anything, they’ll know to make a clone of your hard drive. Then, in identifying and solving the problem, they know what is safe to try. They also know what actions to avoid.

The Price of Amateur Fixes

Your family/friend tech support might turn to the internet for help. Sure, Google and YouTube will provide some answers, but context matters. Will your oh-so-helpful friend know which answers are relevant to your situation? Trying different things can be dangerous if the approach isn’t suited to the problem.

Ask any computer repair expert. They’ll have stories to tell about computers “fixed” by amateurs who made the problem worse. They may even have lost data along the way.

Just as you wouldn’t turn to the Web to diagnose cancer, don’t trust just anyone with the health of your computer. Computer repair may look simple, but expert decision-making determines the best solution.

As with most jobs, computer experts draw upon specialized training and hands-on experience. They’re also up on the latest threats, technologies, and solutions. This helps them to diagnose the problem more quickly. They can go in and fix the problem right away, because they’ve seen it before read about the problem. Or perhaps they have colleagues who have done something like this before, or they’ve researched the technology to identify different options. Can your Aunt Sue or friend Frank say the same thing?

Think also of your typical answer when someone asks you for help. You’re human. You want to help, even if you don’t actually know that much about the problem. So, when you ask a family member, they’re likely to say, “sure.” Even when they should be saying, “I don’t know how to fix that.”

When friends admit the repair is beyond them, you’ve already wasted time letting them take a crack at it. Worse, they may actually break your computer or lose important files. You have to go to the experts now for that new part or in the hope of retrieving the data. Meanwhile, you’re not feeling so friendly towards the person who created the new problem, are you? They may also feel annoyed that you didn’t pay them for their services.

Don’t jeopardize your relationships, and avoid doing more damage to your computer. Bypass the friend/family tech support solution and turn to the professionals first.

Fixing a computer isn’t always simple. Get expert help to preserve as much data as you can, and avoid expensive replacements as long as possible.

Have computer problems? We can help. We do computer repairs for a living! And our experts are friendly, too.

Call us at (515)422-1995.

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