Automated Data Backups Still Need Management

by

Your business is backing up its data in case of a cyberattack or other disastrous disruption. Yes, you can pat yourself on the back for that, but don’t get too complacent with backing up. Automated backup still needs monitoring and management.

Having decided to back up data, you may feel confident you can withstand an attack or recover from unexpected downtime. But if you simply trust the backup to run at a certain time, you might be surprised. Automated backups can make the job easier. Still, you should be monitoring these backups and checking them, too. There’s nothing worse than finding out months later that something went wrong with your automated backup.

Why you need to monitor backup

A technician can set an automated backup to run on a set schedule. They select a time that causes the least interruption while ensuring up-to-date data. Yet this is too important a process to leave unattended.

Things change. The automated backup is set up for the technology configuration when originally installed. A lot can happen in the meantime as the IT environment evolves.

Blindly trusting automated backup could leave you unaware of problems such as:

  • an unplugged backup device;
  • an altered device letter, which means it isn’t found;
  • moved folders;
  • software updates that might have changed what needs to be done and how;
  • the original plan not accounting for new servers or migration from on-premises to the cloud;
  • insufficient capacity for the backup.

If no one is monitoring that backup, your business could assume it went smoothly. Then, when you need that backup, you could find out the hard way it didn’t go as planned.

Keeping an eye on automated backup

It’s not that you can’t automate backup, and there is convenience in doing so. Automating the backup of a computer, network, or IT environment can save time and money.

Yet you need someone to pay attention. Monitoring backups ensures that the process is running smoothly.

A managed service provider (MSP) will take a hands-on approach to your automated backups. If there is a failure, they have the skills to address the issue quickly and alert you of any bigger issues. Plus, with an MSP in your corner, you gain IT experts skilled at data recovery, too.

The MSP’s techs can even run data-restore drills, helping you to prepare for challenges such as ransomware attacks or accidental data deletion.

Process automation helps businesses, but don’t rely on it unattended. Optimize data backup by adding a human element. An MSP can ensure quality and fully protect your business. Contact us today at (515)422-1995.

Ransomware a Risk for You, Too

by

Ransomware headlines focus on interrupted hospital services or downtime at several major brands. But ransomware can just as easily infect your home computer.

When you’re a victim of ransomware, you aren’t able to do anything on your computer. Cybercriminals encrypt your files and demand you pay a ransom to unlock your device. They’ll ask for cryptocurrency in return for the encryption key.

You may think the bad guys wouldn’t care about your residential system, but you’d be wrong, especially now. Think of all the people at home connecting remotely to business networks. Plus, kids make a weak link as they don’t fully understand the risk.

Many residential antivirus solutions aren’t up to protecting your computer from ransomware.

How to prevent home ransomware

Ransomware in residential homes may not grab headlines, but it’s still going to be big news at your house. Any computers connected to that network with the ability to save to one another could be infected.

The biggest issue with malware of any kind? Your devices may be infected and you might not even know it. Get a cybersecurity solution for your home that looks where you can’t. A good antivirus software that supports anti-ransomware uses machine learning. Artificial intelligence (AI) reviews a database of known threats before running new files on your computer. This helps detect and block any malware before it executes.

Some antivirus software whitelists certain computer folders such as “My Documents,” making it possible for only trusted applications to write to that folder.

You’ll also want to have a good backup. If you’re working on a novel in your spare time, keeping the family photos on your desktop, or developing an in-depth family genealogy, for instance, don’t risk losing access to any of these. Instead, make frequent backups and keep them separate from your network. This can help preserve your personal data in the event of a malware attack.

Always be on the lookout

Phishing is the top way ransomware infiltrates computers. So, talk to all home network users about the need for vigilance. Cyber bad guys are doing a much better job these days of mimicking reputable companies. A phishing email will look like it is coming from a trusted website. They will have worked hard to gain your confidence to open the message and click on their link.

Caution everyone, especially kids, against clicking on links or downloading attachments, especially if the email is making an urgent or emotional appeal.

You can also stay safe by taking care of what websites you visit. It’s hard enough to determine if an email is legit, but now you need to be wary of where you go online? Yes, it’s true. One type of ransomware gets you to download and install the software, while another installs it without you knowing when you visit an infected site.

Steer clear of top culprits such as gambling, pornography, and pirated video sites. When online, look for the lock icon before the domain name: that indicates encrypted Web traffic. And avoid clicking on any download links on the sites you visit.

Want to remain ransomware-free? Our IT experts can help you take preventative measures. We’ll also make sure that your antivirus software is doing what you want it to do. Contact us today at (515)422-1995

Secure Your Remote Work with the Right Backups

by

Working from home is no longer only for a few employees in special circumstances. The pandemic pushed many businesses to enable remote work. The priority was getting it working and securing access. Now that it’s routine, it’s also time to consider how you back up work from home.

Data backup creates a reliable copy of business data. An accessible, accurate backup prepares you for system failures, data corruption or deletion, natural disaster, or a security breach.

Regular readers of our articles know that we’re in favour of the 3-2-1 approach to data backup. You have three separate backups on at least two different mediums, and one is always off-site.

Yet even those with best practices in place may not have thought about work-from-home backups. Still, with so many people using remote networking, you need to take a fresh look at backup systems.

The IT team should have already set up automated backup systems for the on-site work environment, but what procedures are in place to protect data generated remotely?

Remote Work Backup Risks

Backup puts important business data in a protected place to ensure a quick emergency response. Without a backup, it will take a lot longer for your business to bounce back from an IT disruption.

In the home office, or when people are working remotely elsewhere, there are new risks. Saving files locally on a home computer may mean that data is not available to others who need it. Plus, the laptop could be lost or stolen (or broken when a furry colleague at the home office knocks it from the table). The business could also be disrupted if a remote worker’s system goes down due to power outage, fire, or an extreme weather event.

Businesses in regulated industries must also store data safely on- or off-site. Medical, financial, or legal industry businesses face data storage, protection, and audit regulations. The fact that people are working from home doesn’t mean they get a pass from compliance concerns.

Backup Best Practices for Work from Home

If your teams use MS 365, that can help with business collaboration. No matter where employees are, they can edit and share documents and other files. Tracking version history from any device also helps with data currency.

Yet this is not the same as a data backup. Set up an automatic backup of all files created on remote laptops and computers. Ask employees to back up to the cloud using Microsoft’s OneDrive, Google Drive, or another alternative.

We recommend setting up backups to upload every night in the wee hours. Backing up takes a lot of internet bandwidth, and scheduling for 2 a.m. is less likely to interfere with someone else’s Netflix binge-watching or video game play.

It’s also a good idea to get an outsider’s perspective on remote backups. You may need to manually save files to appropriate locations or to set up policies to safeguard off-site files in case of hardware, software, or security issues.

You could take advantage of remote monitoring and management, and you can test backups remotely. This also improves recovery time, as IT can restore data without physical access.

Need help backing up work from home? We can help. Contact us today at (515)422-1995.

Doing Business in Microsoft 365? Backup Your Data

by

Many business tools are moving to the cloud. One popular option is Microsoft 365, formerly known as Office 365. This unified platform consolidates Excel, Word, and PowerPoint with collaboration and communication tools. Added apps and services help streamline operations, too. Simplifying your IT infrastructure can also cut costs and reduce duplication of effort. Still, when you’re leveraging the convenience of Microsoft 365, data backup is your job.

When all software was on-site on business servers and machines, you had complete control. The IT team kept the systems up to date, virus-free, and running smoothly. They built in redundancy to ensure data recovery. They planned for natural disaster, human error, malicious attack, ransomware, or hardware misconfiguration.

Now, though, IT doesn’t have the same control. With the transition to Microsoft 365, the job has changed. Microsoft makes sure its users can continue to access SharePoint or Teams in the event of a disaster, but this doesn’t mean they are responsible for backing up your data – that’s your responsibility.

As do many cloud-based vendors, the company says you own and control your data. They ensure service availability, but you need to set up your own data backup in case of a hack, employee error, or failing to install a security patch.

What does Microsoft 365 Backup?

Reducing downtime is a big reason to backup data. Resilience in the wake of a data breach helps establish credibility with customers, investors, and employees. You may also need backups for compliance with legal guidelines and industry standards.

Yes, you can restore some data within Microsoft 365, but only in the short term. For instance, you can recover information from your deleted-items folder. When something is deleted from that folder, an administrator can often recover it from a system-wide recycling bin.

The thing is, Microsoft 365 doesn’t hold data for that long. It can range from two weeks to a month, depending on your configuration. Plus, you’re not in control of when data is purged, from which there is no recovery.

Microsoft’s datacenter redundancy and data replication efforts support service uptime. It won’t matter if your data is breached, encrypted, or irretrievable due to a hardware failure, flood, or fire.

You need your own data backup. We recommend that you have “snapshots” of your data in three places: one is on-site on a local, protected computer or device; another would be on a remote device; and the third would be in the cloud with a reputable third-party backup provider.

Test Your Backup

Having a backup of Microsoft 365 data offers reassurance that your business can bounce back. Still, don’t get complacent just yet. Along with having a process in place to back up your data, also plan on testing backups.

Testing helps you learn how effectively you can recover following data loss. Plus, testing backups saves you from finding out in a crisis that something has been wrong all along.

Protect your business from data loss and lengthy downtime with your own data backup. We can offer you backup services and help get your company up and running again if the worst does happen. Contact us at (515)422-1995 for help today!

Click to see our BBB Report

FOLLOW US

VISIT US

Privacy Policy