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7 Bonuses for Small Business with Hosted Exchange

August 29, 2017 by Paul Schwegler

You’ve seen all the ads for Hosted Exchange services such as Office 365, Intermedia, or Rackspace.  You’ve probably even jumped online to see what all the fuss is about. But is Hosted Exchange a necessary upgrade for your small business? The answer is yes. It’s more than a refreshed set of tools, it’s an efficiency and productivity powerhouse. Here are 7 spot-on reasons why small business owners should upgrade now.

1. Data security is built in

Hosted Exchange was created with data security at its core. The built-in compliance and security protocols mean your cloud storage is safe, and you can control access so your valuable data remains exactly where you want it. Storing your mail data in the Exchange cloud keeps it safe in case of emergency.

2. Ditch the licensing drama

Software version differences can be a real nightmare in a small office. Not every system can do the same things, and half the time, they can’t even open the same files. It quickly becomes a hodge-podge of workarounds and lost time. Office 365 Apps as an Exchange add-on includes 5 licenses per user to all of your favorites Microsoft Office Apps with free upgrades for as long as your subscription persists.

3. Mail storage for real people

Not everyone lives in the land of inbox zero. In fact, most people tend to leave messages in their inbox forever. Occasionally we’ll do a quick clean up, but only when the alert comes in that the mailbox is full. Meanwhile, new emails from customers may be bouncing away with the old ‘mailbox full’ message. Eek! With hosted Exchange, your employees can communicate without worrying about storage space.

4. Better time management

Every person in your business is juggling meetings, emails and contacts – usually across multiple platforms. Hosted Exchange brings all those elements together, integrating seamlessly for more efficient time management. Contacts updated via mobile while offsite are automatically updated across all connected devices. Meetings scheduled in an email are added instantly to the calendar. You can even access files from any device, edit on the run and then back in the office, simply pick up where you left off.

5. Predictable costs

Forget about planning (and delaying) those costly upgrades. Hosted Exchange has small business covered. You can choose a plan based on your unique needs and change at any time. You can even add or decrease the number of users as you scale and streamline. It’s so easy to fit Hosted Exchange into your monthly budget while knowing you’ve got the very best and latest in small business software.

6. Work on the go

The days of fiddling with private network and security settings are over, thanks to hosted Exchange. You don’t even need any special IT skills or extra software. Users can now securely access their files from home, during their commute, or in meetings for on-the-fly impressive presentations. Got an internet connection? That’s all they’ll need to squeeze productivity out of every day.

7. Stay up and running with no downtime

A whopping 25% of small businesses shut down permanently after flood, fire, crash or cyber-attack. With hosted Exchange, all your data is stored in the cloud with built-in backups for redundancy. No matter what happens, your data will be there, letting you stay up and running – and always ahead of the pack.

If you are ready to take your business software to the next level, give us a call at 515-422-1995

Filed Under: Cloud, Tips Tagged With: hosted exchange, o365, Office, office 365

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Instant Search Failure in Microsoft Outlook

June 21, 2017 by Paul Schwegler

Microsoft has recently identified an issue with an update for Outlook that was issued in early June. This update causes the Outlook software (NOT outlook.com) to fail when searching for messages. You may get incomplete results, or a message stating “something went wrong…” when you try to search for messages. I wrestled with this issue myself, and a few of my clients have as well, so I thought if there was anyone else out there with this issue they may benefit from this information. Here is what a Microsoft representative posted on a forum concerning this issue:

The Windows Team has developed a fix for the bug and it will ship in the Windows Updates 6/27.  Although we do not recommend uninstalling a security update removing the one applicable for the version of Windows does mitigate it.  It will likely require Windows to be restarted for the indexing to start again.  This list of the affected updates below are the ones I know of. 

KB4022719 in Windows 7 
KB4022726 in Windows 8.1 
KB4022715 in Windows 10 
KB4022725 in Windows 10  

We have also added the issue to this document to track it, https://support.office.com/en-us/article/Outlook-known-issues-in-the-June-2017-security-updates-3f6dbffd-8505-492d-b19f-b3b89369ed9b?ui=en-US&rs=en-US&ad=US.

If you do not know how to uninstall an update but want to try on your own, refer to this link for general instructions on how to uninstall a windows update. (the article references a different update number, but just search for the one listed above instead): https://www.ghacks.net/2014/12/11/how-to-remove-installed-windows-updates-and-block-them-afterwards/

Once the update is uninstalled and your computer is rebooted, open outlook. It will be slow at first since the computer is reindexing all of your mail, but let it sit and it will speed up again after an hour or more, depending on how many files and emails you have.

As much as I hate to recommend uninstalling a windows update becasue of the potential security implications, if the lack of search in Outlook is hurting your productivity you may consider this a necessary risk.

I hope this helps someone!

Filed Under: Tips Tagged With: Instant Search, Office, Outlook, Update

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